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The Activity Log provides a detailed audit trail of actions taken across profiles, events, subscriptions, and transactions. It shows which staff profile made changes, what was changed, and when helping you monitor staff activity and maintain accountability.

While the log format is more system-oriented than plain language, it clearly indicates what was edited and by whom. It’s a valuable tool for tracing changes, resolving discrepancies, and keeping a transparent record of staff actions.

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⤷ Activity Logs

› How to view activity logs on profiles, events, subscriptions and transactions

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To view the activity log on a profile, event, subscription, or transaction, look for the clock icon 🕒, located near the top right of the comments section. Clicking it will open a detailed log of all changes related to that item.

Screen Recording 2025-07-10 at 10.06.05.mp4

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⤷ Understanding the logs, Examples

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The logs display system-level entries that note:

• what was changed,
• when,
• by whom.

While the format may include technical field names, key details like updated values and user actions are visible, helping you trace edits, creations, and deletions effectively.

VIEW: {}

This means someone viewed the item (e.g., a profile, subscription, or event). No changes were made—just accessed for viewing.

EDIT: [{"key":"setBillingAnchor","value":"2025-08-17"}]

This indicates that the billing anchor date was changed or set to August 17, 2025. The billing anchor determines when the subscription billing cycle resets.

EDIT: [{"key":"setDiscount","value":"true"}]

A discount was applied or enabled on this item.

EDIT: [{"key":"setPrice","value":"true"}]

The price of the item was changed. The log doesn’t show the exact amount, but it records that the price was edited.

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