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We understand that you may wish to delete your account. Please complete the form below to begin the process. Please note that you must fill in the below Account Deletion Request Form in order for the BETA team to process this deletion.
Skip to Account Deletion Request Form to request an account deletion.
<aside> ⚠️ ATTENTION: Personal data associated with your account; such as contact details, communication preferences, activity within the climbing app, and saved card details information is deleted where it is no longer required.
Data tied to legal obligations, such as Acceptance of Risk (AOR) forms, and check-in history, will be retained.
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Under the General Data Protection Regulation (GDPR), individuals have the right to erasure, allowing them to request the deletion of personal data when it is no longer necessary for the purposes it was collected.
GDPR also provides exceptions where data must be retained to comply with legal obligations or legitimate interests. For BETA, Acceptance of Risk (AOR) forms and check-in records are required to be kept for legal, and safety purposes.
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When you submit a deletion request, BETA works with the climbing facility to ensure your personal data is deleted in accordance with GDPR. The process is as follows:
Request Submission
You complete the account deletion form, which is sent to the relevant facility administrators.
Review and Verification
The facility verifies your identity and reviews your account to determine which data can be deleted and which must be retained due to legal obligations (e.g. AOR forms and check-in records).
Data Deletion
Eligible personal data, such as detailed contact information, communication history, and non-essential profile details—is deleted from the system.
Confirmation
Once the deletion is complete, you’ll receive confirmation. Any data that must be retained will be securely stored and only accessed for legal, safety, or compliance purposes.
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