<aside> This page provides essential information on hardware specifications to optimize BETA's performance.
You'll find both specific hardware requirements, which ensure compatibility, and general recommendations for hardware that supports smooth operation. Be sure to carefully review each section to select suitable hardware that meets both BETA’s needs and your gym's setup preferences.
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To ensure seamless functionality with BETA, certain hardware specifications are essential.
We highly recommend using the precise models listed for the best performance and support. Carefully review each hardware requirement to avoid compatibility issues, as these specifications ensure BETA runs smoothly across all features.
EPSON Receipt Printer***:** BETA integrates with the models specified by EPSON for compatibility and reliability, such as the WiFi/Ethernet Epson TM-m10 Thermal Receipt Printer
For the full documentation on the Epson Printer integration, see here.
Cash drawer with compatible receipt printer cable: The cash drawer must be compatible with any receipt printer that you choose. Look for one that has a Standard RJ11 DK (Drawer Kick) port, which is compatible with most EPSON printers. Please check for compatibility. </aside>
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Turnstiles are used to control physical access to the climbing facility.
BETA manages the software and access logic, it does not supply the physical turnstile hardware. BETA provides a controller unit configured with custom software that interfaces with standard turnstile systems.
This controller handles access validation and communicates with BETA’s access control system via GPIO (General Purpose Input/Output), ensuring secure and automated entry based on waiver status, membership, or other custom rules set within the BETA platform.
<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Turnstile documentation is supplied to clients on the Business Tier & Above on confirmation of order of Turnstile controller unit.
Attention, the controller unit is invoiced separately. ‣*
*Access to this documentation is controlled by the BETA team.
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Like any modern business, your business depends on a reliable internet connection not only as BETA is a cloud based software, but also to process transactions through your payment provider. Your first step should be to mitigate basic internet outages.
This section outlines concise, high-level steps to minimize downtime and keep transactions flowing.
Primary Connection:
Use a dedicated, business-grade ISP circuit separate from guest Wi-Fi.
Automatic Failover:
Deploy a dual-WAN router alongside a 4G/5G hotspot so your network switches instantly to backup if the primary link fails.
Additionally, consider having a 4/5G mobile device capable of creating a Wi-Fi hotspot as a fallback option for processing payments and accessing BETA during potential internet outages. BETA’s low data usage makes this an effective solution, but the best setup depends on your specific needs.
Power Continuity:
Protect your modem, router, and switches with a UPS and consider a commercial-grade battery system for prolonged power loss.
Transaction Safeguards:
Enable offline caching on your card terminals and pre-load essential member data onto tablets to queue sales locally during outages.
Monitoring & Drills:
Implement automated link-down alerts, run quarterly failover tests, and keep a concise runbook detailing router resets, hotspot activation, and ISP escalation steps.
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These recommendations include brands and products that are compatible with BETA, though alternatives meeting the specifications will work as well. Please check all requirements for compatibility with BETA and feel free to select similar options based on your budget and availability.
*Please note that we are not affiliated with any of these brands.