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Delinquent subscriptions may be billed in bulk, or individually.
If a subscriber’s billing fails (for example, due to insufficient funds or an expired payment method), their subscription becomes delinquent, meaning they owe payment. BETA allows you to bulk bill all outstanding subscriptions
Bill all Outstanding Subscriptions: This creates an OPEN transaction for each unpaid subscription and immediately attempts billing using each profile's saved payment method.
This initiates billing for all delinquent subscriptions at once and generates a downloadable report, showing which transactions succeeded or failed.
If a subscriber’s billing fails (for example, due to insufficient funds or an expired payment method), their subscription becomes delinquent, meaning they owe payment.
Bill Subscription: Creates an OPEN transaction and immediately attempts billing with the payment provider. This may process instantly if a valid payment method is available.
Retry Billing: If the transaction is still OPEN (pending), use Retry Billing to reattempt the charge, or resync the status with the payment provider.
Screen Recording 2024-11-13 at 11.52.48.mov
View a**ttendance by customer type**
Report: Export Prepaid & Recurring Memberships