<aside> 💡 For external providers only.

If you're here, you're looking to edit a transaction. You can edit the following fields of certain payments:

1. External ID
2. Time finalised - this will impact your reporting as daily payment totals are calculated based on payment finalisation time.
3. Type

Transactions can have the following states:

1. Open: Open transactions are transactions that were started, but either the cart was abandoned, or the transaction was not finalised in the POS. Open transactions allows for more items to be added to the same transaction. Items are NOT issued.
2. Due: Due transactions locks the transaction, preventing any items to be added to the transaction. Due transactions may only be modified by adding/removing payments, recalling, or refunding the entire transaction. All Items are issued to the linked profile. Available on Business and above
3. Succeeded: Transactions that have been successfully processed and completed.
4. Cancelled: Transactions that have been intentionally terminated.
5. Refunded: Transactions for which a full refund has been issued.
6. Partial Refund: Transactions for which a part refund has been issued. </aside>

FAQs

Edit transactions

• Can I edit all type of payments in BETA?

• Can I add items to a transaction?

Insights

• Which payments contribute do my daily totals?

edit transactionn.mov

Related Guides

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Send and save receipts

Related Pages

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