<aside> Switching participants in BETA ensures accurate tracking of profiles for event participation. Whether managing individual or bulk updates, BETA offers flexibility to streamline this process.


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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to manually enrol a participant?

Manually Enrol Event Participant to Event / Course

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to Take part payment for an event?

Part Payments and Issue Passes/Events for future payment (Due payments)

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FAQs

Emailing Participants When Switching Participant or Event Enrolment

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When you switch a participant to a different event instance or course, there is the option to send the newly enrolled participant an email notification. This helps keep participants informed about updated times, dates, or locations.

If enabled, the newly enrolled participant will receive the standard event confirmation email.

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Attention: To send this email, do not forget to enable the toggle.

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Screen Recording 2025-07-10 at 10.43.54.mp4

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⤷ Cancelling Single/Multiple Participants from an Event

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This option is useful when only specific participants need to be removed from an event without affecting others. It’s commonly used for handling individual cancellations, no-shows, or changes in registration.

<aside> ⚠️ ATTENTION: This process will not issue a refund!

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Screen Recording 2025-07-21 at 13.15.10.mp4

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to Cancel the entire Event?

Cancel/Delete Event/Course Instance

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to issue a partial refund for a transaction?

› Partial Refund

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to issue a full refund, and revoke items?

› Full Refund & Revoke Items

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