<aside> đź’ˇ Remember, profiles are created automatically when visitors sign up to your gym by filling out a form, purchasing something from a widget, or signing up to the BETAapp - which automatically creates their profile in the Visitors page.

However, there may be instances where you need to create a profile manually. For e.g. if a member is not intending to fill out a waiver, such as when selling a gift card and linking the purchase to the recipient who hasn't visited the gym yet.

Learn more about generating a form QR code or widget on your website.

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<aside> ⚠️ Please ensure visitor’s input their email accurately because without the form signing process, there is no email validation.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to search for a profile on the BETA app?

Search for a BETA app profile, via QR code

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› Manually Create profile in Visitors Page

<aside> <img src="/icons/info-alternate_lightgray.svg" alt="/icons/info-alternate_lightgray.svg" width="40px" />

A profile can be created from the Visitors Page.

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Screen Recording 2025-02-03 at 15.40.21.mov

› Manually Create profile within a profile search

<aside> <img src="/icons/info-alternate_lightgray.svg" alt="/icons/info-alternate_lightgray.svg" width="40px" />

When searching for a visitor profile in the POS/Events or other areas with a climber search, you may not always find the profile you need. [Community & Above]

You can use this functionality, anywhere you see the profile search bar.

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If you wish to create a profile, use the "Can't find what you're looking for?" button to manually create a new profile on the spot. This feature ensures you can quickly add new visitors without interrupting your workflow.

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Screen Recording 2025-02-03 at 15.43.40.mp4

FAQ

Visitor Profiles


Related Guides

Edit Profile Details

Add photos to visitors’ profiles

Related Pages

Visitor Guides