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💡 It is important to note that when you manually issue a pass, you skip the transaction/sale process.
If you would like to issue a pass via a transaction, please navigate to the POS, select the pass, and link that pass to a visitor’s account.
THIS HELP PAGE IS ONLY FOR MANUALLY ISSUING PASSES WITHOUT A SALE
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Screen Recording 2024-01-24 at 11.43.00.mov
<aside> ⚠️ For Stripe and GoCardless subscriptions, kindly always set subscriptions via the methods outlined in the Set up a GoCardless subscription and Set ip a Stripe subscription guides.
For external subscriptions, once the subscription is manually issued to a visitor, it will be marked in a pending state.
The subscription will remain in a pending state until you process a payment on the pass.
When the payment is registered, the first pass will be issued.
</aside>
<aside> 💡 When logging a payment, the transaction ID must be unique within your system so please use an actual bank reference or external payment ID.
Tip: You can log more than one payment simultaneously, making it convenient for your end-of-the-month reconciliation.
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Add bonus days to a visitor’s pass