<aside> 💡 It is important to note that when you manually issue a pass, you skip the transaction/sale process.

If you would like to issue a pass via a transaction, please navigate to the POS, select the pass, and link that pass to a visitor’s account.

THIS HELP PAGE IS ONLY FOR MANUALLY ISSUING PASSES WITHOUT A SALE

</aside>

<aside> ⚠️ Manually issue an entry/pass (without a sale) is for managers and above permissions.

</aside>

› Manually Issuing an Entry Type from the Profile Page

<aside>

From a climber’s profile, you can manually issue an entry type by selecting the desired pass. By default, only day entries are shown, but you can choose to display all available entries, with the “show all” or filter down by using the search bar.

You can also set a start date, which will determine when the pass becomes active. Depending on the pass's expiry settings, the system will automatically adjust the expiration date based on its duration.

</aside>

Screen Recording 2025-01-30 at 16.45.55.mp4

› Manually Issuing an Entry Type from the Passes Page

<aside>

On the Passes page, you can manually issue an entry type to a profile. Doing it from the Passes Page is useful for when you wish to issue free passes for multiple profiles.

You can also set a start date, which will determine when the pass becomes active. Depending on the pass's expiry settings, the system will automatically adjust the expiration date based on its duration.

</aside>

Screen Recording 2025-01-30 at 16.47.37.mov

FAQ

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