⤷ Learn about Products

› Products Overview, Video Explainer

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This video covers product creation in BETA. Get familiar with adding, editing, and organizing products in your POS, including inventory and category management.

🔊 This video has sound.

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What is a Product, in relation to retail/cafe?

A product is the base item you sell, like a t-shirt or energy bar. It includes core details such as the manufacturer, a general barcode, and forms the foundation for any variations or pricing. This is where you define the item before adding options or stock.

<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Note, there are various product types in BETA, understand those here:

› Learn about Product Types

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What is a Price?

Products can have multiple prices, such as standard and member pricing. These are shown as separate options during checkout and let you tailor pricing for different customer types. Pricing is set per product or per specific variant.

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Prices may not be directly editable read the full explainer here Updating Prices

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What is a Product Option?

A product option is a specific version of the product, like size, color, or flavour (e.g., Small, Red). Each option can have its own barcode, which overrides the product’s main barcode, and its own supply price.

This makes it easy to scan and sell the exact variation and track stock accurately per option.

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What is a Stock Configuration?

This is where you define the supply price (your cost) and manage inventory per product option. Each option can have one or more stock configurations, allowing you to track stock based on how much you paid or how it was sourced. Stock is tracked per variant and per location, giving you precise control over inventory levels.

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What is a Stock Adjustment?

Restock and stock adjustments are ways to manually update your inventory levels when things change outside of regular sales or purchases.

Restock is used when you receive new stock, whether from a supplier or internal transfer. It increases the available quantity of a product or product option and can include a supply price if the cost has changed.
Stock Adjustment is used to correct inventory counts—such as for damaged items, lost stock, or end-of-day recounts. It can either increase or decrease stock, depending on the situation. </aside>

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Should I use product options or separate products for items like chalk or tape with different sizes or colours?

It depends on whether the variations affect the price:

Use product options when the variations (like colour) DON’T AFFECT THE PRICE. For example, finger tape sold in different colours can all be grouped under a single product with product options.
Use separate products when each VARIATION HAS A DIFFERENT PRICE, such as chalk sold in multiple sizes. This allows you to track inventory and pricing correctly for each size. </aside>

<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to

Create a tangible product, price and stock configuration

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› Learn about Product Types

<aside> <img src="/icons/gradebook_lightgray.svg" alt="/icons/gradebook_lightgray.svg" width="40px" /> Normal: A retail product with various options and stock configurations, such as different sizes or colors.

Example: A T-shirt available in multiple sizes and colors. </aside>