<aside> Keep track of visits directly in the visitor’s profile. See the total sessions, total sessions in the past month and show all to see the time duration of a session.

Show all history displays a visitor's complete visit record. If you wish to see history older than two years, please note that the graph only loads data up to two years old.

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Screen Recording 2024-07-07 at 14.39.38.mov

› Downloading a .csv of a profile’s visit history

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The Profile Visit History export lists all recorded visits for a profile.

• I migrated to BETA, can I see all visits in the export?
• I need a check in report, where do I download it from?

Understand the export:

• visit id → Unique identifier for the visit record
• start time / end time → When the visit began and ended (ISO 8601 format)
• location → The gym location where the visit occurred
• pass id / pass type → The ID and type of pass used for entry (if applicable)
• event booking id → If the visit was linked to an event booking, this is its ID
• slot booking id → If the visit was linked to a timed slot booking, this is its ID
• same day reentry → Indicates whether the visit was a same-day re-entry rather than a new visit

Screen Recording 2025-08-08 at 10.28.57.mp4

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