<aside> 💡 Customize slot confirmation emails in BETA. Utilize Smart Tags and HTML markup language in the confirmation note to tailor it to your specific needs.

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Confirmation emails do not count towards your gym’s transactional email limit, making them an efficient way to manage communications without impacting email quotas.

Confirmation emails are sent for bookings made through manual enrollment, pass-based enrollment and Online/App Bookings. They are not automatically sent for bookings made from the Point of Sale (POS) system, you may trigger a receipt email from the checkout popup.

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⤷ Smart Tags - email variables

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Each type of default email can use Smart Tags that you can directly copy and paste into your custom email template, allowing to insert personalized or dynamic content into your emails

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Attention: Some smart tags are important to the functioning of your emails, such as the {{CODE}} for your Gift Card emails, or {{URL}} in a form, to Enters the URL to confirm their email.

If**{{CODE}}** is removed from your default email, a gift card ID will not be sent.

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for Events

{{GYM_NAME}} Enters your Gym Name in Full
{{EVENT_NAME}} Enters the Event Template name
{{CLIMBER_FIRST}} Enters the name of who the booking is for.
{{BOOKING_DETAILS}} Enters the booking time and date.
{{CLIMBER_QR}} Enters a QR code, for scanning at the desk - this will load the profiles instantly.
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for Slots

{{GYM_NAME}} Enters your Gym Name in Full
{{CLIMBER_FIRST}} Enters the name of who the booking is for.
{{SLOTS_NAME}} Enters the Slot Template name
{{BOOKING_DETAILS}} Enters the booking time and date.
{{PARTICIPANT_CT}} Enters the Participant count of the booking
{{BOOKING_DATE}} Enters the Booking date
{{BOOKING_TIME}} Enters the Booking time of the event/slot booked
{{CLIMBER_QR}} Enters a QR code, for scanning at the desk - this will load the profiles instantly.
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for Forms

{{GYM_NAME}} Enters your Gym Name in Full
{{CLIMBER_FIRST}} Enters the name of who the booking is for.
{{BOOKING_DETAILS}} Enters the booking time and date.
{{URL}} Enters the URL to confirm their email, for forms
{{CLIMBER_QR}} Enters a QR code, for scanning at the desk - this will load the profiles instantly.
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for Receipts

{{GYM_NAME}} Enters your Gym Name in Full
{{CLIMBER_FIRST}} Enters the name of who the booking is for.
{{PURCHASE_DETAILS}} Detailed breakdown of the purchase, including items and quantities.
{{CLIMBER_QR}} Enters a QR code, for scanning at the desk - this will load the profiles instantly.
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for Invoice

{{GYM_NAME}} Enters your Gym Name in Full
{{EVENT_NAME}} Enters the Event name
{{CLIMBER_FIRST}} Enters the name of who the booking is for.
{{PURCHASE_DETAILS}} Detailed breakdown of the purchase, including items and quantities.
{{CLIMBER_QR}} Enters a QR code, for scanning at the desk - this will load the profiles instantly.
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for Gift Card

{{GYM_NAME}} Enters your Gym Name in Full
{{SENDER_FIRST}} Enters the name of who purchased gift card
{{CLIMBER_FIRST}} Enters the name of who the gift card is for, ie who is receiving the gift card.
{{VALUE}} The monetary value of the Gift Card purchased.
{{CODE}} The Gift Card QR code
{{NOTE}} The personal note in for gift cards,.
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An HTML cheat sheet

Sample of HTML for a custom slot confirmation email

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to customise gym wide confirmation emails for Events, Slots and Forms? *Available on Community and above.

Set Gym Default Emails for Events, Cancellation of Events, Forms, Payment Receipts Confirmation, Gift Cards*

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FAQs