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In BETA, you can conveniently view your transactions categorised by different transaction states: open, succeeded, cancelled, refunded and all. This provides you with a clear and organised overview of your transaction history, allowing for you to efficiently monitor and manage transactions in your gym, according to their status.

When performing a transaction search, you can also filter your view by a specific date range,time, or a visitor’s profile.

Following this, you can download .csv files of different exports based on your transaction search: transactions, items, payments and reports.

Transactions can have the following states:

1. Open: Open transactions are transaction that were started, but either the cart was abandoned, or the transaction was not finalised in the POS. Open transactions allows for more items to be added to the same transaction. Items are NOT issued.
2. Due: Due transactions locks the transaction, preventing any items to be added to the transaction. Due transactions may only be modified by adding/removing payments, recalling, or refunding the entire transaction. Items are issued to the linked profile. Available on Business and above
3. Succeeded: Transactions that have been successfully processed and completed.
4. Cancelled: Transactions that have been intentionally terminated.
5. Refunded: Transactions for which a full refund has been issued.
6. All: Comprehensive view of transactions across all states.

Learn about different exports in BETA

Learn about currencies

Learn about Sales Tax Rounding

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FAQs

• How can I view sales figures for a specific event in BETA?

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Related Guides

Send and save receipts

Refund a transaction, revoke items

Related Pages

Sales guides