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What is an Add On?

A Price Add-on in BETA is an extra item or cost that can be linked to most prices, like passes, memberships, or retail products, to either suggest additional purchases or include required charges during online checkout.

Price add-ons enhance the checkout experience by allowing you to guide customers toward relevant extras or ensure mandatory fees are included.

This setup helps drive revenue and improve customer experience by surfacing relevant products at the right time.

<aside> 🚨 ATTENTION: If a price is marked as "available online," customers can buy it separately. If you want a price to be available only when purchasing another item, set it as an add-on ONLY and do not mark it as available online.

Example:

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Note: While event prices can have add-ons, event prices themselves cannot be used as add-ons to other purchases (such as passes or retail products).

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking on how to add a description, and a photo to your Add On on the widget?

Edit a Price Name, Barcode, Manufacturer, Description & Image

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to gain additional information on booking/purchase?

Booking Forms Explainer

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FAQs

› Linking an Add on to A Pass Price/Event

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To suggest an optional extra during checkout, link a non-required add-on to a price or event, or pass. This will display the add-on as a selectable option when the customer is purchasing online.

Screen Recording 2025-07-20 at 14.23.51.mp4

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› Linking a Required Add on to a Price/Event

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To include a mandatory charge, like a registration fee, link a required add-on to the base price or event. It will be automatically added to the total and cannot be removed during checkout.

Screen Recording 2025-07-20 at 14.25.38.mp4

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› Creating an Online Bundle, with a required Add On

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To sell two items as a package, link a required add-on to the main price. This ensures both items are included in a single online checkout, and the customer is charged for both together.

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Attention:

  1. When selling bundles online, make sure the combined price of A + B reflects the total amount you want to charge, customers will be charged the full sum. If you wish, you can create an auto-applying discount, to discount that price. See the Promotions Explainer for more.

  2. In the BETA POS, add-ons are not automatically applied, so staff must manually add the add-on during checkout. </aside>

Example: You want to create a bundle for your Learn to Top Rope course, where participants can receive a 1-month prepaid pass for an additional $10 when booking online.

To do this, you would:

This ensures that when purchased online, the participant is automatically charged for both the course and the prepaid pass, creating a seamless bundle experience.

Screen Recording 2025-07-20 at 14.50.01.mp4

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› Unlink or Remove an Add-on

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To remove a required or non-required add-on, open the price or event price pop-up, scroll to the Add-ons section, and click the trash icon next to the add-on you want to unlink.

Once removed, it will no longer appear during checkout.

Screen Recording 2025-07-20 at 14.28.40.mp4

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