<aside> 💡 In BETA, family members include a family admin and dependents. Admins are auto-assigned when forms are signed together. The Family Manager enables you to link and unlink family members directly from the edit profile page. From here, you can also control which profile is set as the **Family Admin.

The Family Admin** is the primary member of a family account who has administrative privileges. Family admins are auto-assigned by who the adult or supervisor details when signing the form.


Family Members can be conveniently accessed from the Family Members drop-down in a visitor’s profile. It is a useful feature that allows you to quickly jump between profiles to check them in, or check the details of their passes, visits, events and transactions.

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<aside> <img src="/icons/info-alternate_lightgray.svg" alt="/icons/info-alternate_lightgray.svg" width="40px" /> Linking two family admins together will create one family, with all children and family admin profiles linked into one family.

If you attempt to link a dependent from a family into another family, you will be prompted to link the two family admins together.

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<aside> <img src="/icons/info-alternate_lightgray.svg" alt="/icons/info-alternate_lightgray.svg" width="40px" /> If you wish to only re-assign one child from a family to another, unlink the dependent, and then relink to the other family.

Unlinking a dependent, will prompt you to enter a new email for them.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to re-assign family admins?

Edit family member details

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Duplicate profiles for the same person? Merge profiles instead.

Merge visitor accounts

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FAQ

Visitor Profiles

<aside> <img src="/icons/warning_blue.svg" alt="/icons/warning_blue.svg" width="40px" /> Before you start, ensure that the correct family admins are set on the two families - Edit family member details

This is particularly important for any gyms that have migrated to BETA.

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Related Guides

Edit Profile Details

Edit family member details

Related Pages

Visitor Guides