<aside> In this video you will learn how to enroll and unenroll a visitor from an event. You can switch to a daily view to filter your view by a particular day.

<aside> ⚠️ Alert: This process will enroll a participant without payment, unless a transaction is created.

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FAQs

• How can I see if an event is part of a course?

• How do I enroll and enter a participant into an event for free?

• **How do visitors check in for events in BETA?**Troubleshooting

• Will online availability be subtracted if participants are enrolled by staff manually to an event, but choose to pay at the centre in-person?

• What if I do not wish to send a participant an event confirmation email, but still wish to take payment for the booking?

• How does enrolling in a course work?

⤷ Manual Enrollment to event/course

› Enrolling into an instance of an event

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Enrolling into an instance means the participant is signed up for that single event only. Note: Manual enrollments are processed without requiring any payment.

Screen Recording 2025-02-20 at 15.16.15.mp4

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› Enrolling into a course

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When you enroll in a course, the participant is automatically registered for every event instance within that course.

Note: Manual enrollments are processed without requiring any payment.

⚠️ ATTENTION: Since we are managing a Course, please ensure you are in the correct pop up! That is, managing the Course, not the Individual Event Instance.

Screen Recording 2025-02-20 at 15.16.41.mp4

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⤷ Cancelling Single/Multiple Participants from an Event

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This option is useful when only specific participants need to be removed from an event without affecting others. It’s commonly used for handling individual cancellations, no-shows, or changes in registration.

• Does an email get sent when an individual participant is removed or cancelled from an event?

<aside> ⚠️ ATTENTION: This process will not issue a refund!

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Screen Recording 2025-07-21 at 13.15.10.mp4

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⚠️  ATTENTION: This will cancel their enrollment, without issuing a refund. Looking to issue a refund? Follow along to Refund a transaction/payment, revoke items.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to issue a partial refund for a transaction?

› Partial Refund

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to issue a full refund, and revoke items?

› Full Refund & Revoke Items

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