<aside> 💡 Mistakes can occur, and we understand the frustration of accidental check-ins at the front desk. Good news, in BETA you can delete visits and credit a pass directly to a climber's profile.
When a visit is deleted from a visitor’s profile, that visit is automatically credited to the pass associated with that visit.
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⚠️ To delete a visitor’s visit, you must have Manager permissions or higher.
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I checked in someone by mistake, how do I add an entry back to their pass?
When I delete a visit from a visitor’s profile, do I need to deduct the extra punch visit from their pass?
Will the customer get a refund when I credit a pass to their account?