<aside> 💡 You can view the details, and the state of recurring subscriptions directly in BETA.

When you go to the subscriptions tab on the Passes page, you'll find two tabs: Transaction and Passes.

The Transaction tab lets you view the Transactions History, which includes all payments processed for the visitor’s recurring subscription.
The Passes tab allows you to see the Passes History. This displays all passes associated with the visitor’s profile's subscription, including information on whether they were gifted to other profiles. This feature helps you monitor the movement of subscription passes.

Note, the subscription ID in BETA, is the same subscription ID in your payment provider.

Learn more about how Stripe and GoCardless subscriptions work.

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<aside> ⚠️ A membership may be recurring or prepaid.

A Prepaid Price that a visitor one that you pay for upfront when you purchase a pass for multiple entires.

Recurring Subscriptions reissue the passes attached to the price every month after a payment is successfully processed.

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FAQs

How to check if an external payment was issue through an incorrectly set up subscription or through a manually issuing of a subscription through the POS?
I wish to apply a discount to the subscription, how long will this be added for?

What are the different subscription states?

In BETA, a subscription can have 3 states:

Active - actively collecting payments.
Cancelled - no further payments will be collected.
Paused - payments temporarily not being collected. Connected passes unable to be used for check-in.
How do Stripe recurring subscriptions work?
How do GoCardless recurring subscriptions work?
Case Studies

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