<aside> Get a clear overview of your gym’s performance with real-time data into member activity, revenue trends, class attendance, and staff productivity. Easily filter reports by date, gym location, membership type and much more to make data-driven decisions.

Organise and reports into visual charts and grouped views to track business growth, identify opportunities for improvement and offer your climbers the best possible experience!

<aside> ⚠️ ATTENTION:
The Reporting Dashboard is available to gyms on BETA Enterprise & Above. You can generate custom queries, charts and views with ***owner permissions*** only.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to for example of Standard Query set-ups?

Standard Queries: Examples & Setup

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to learn more about the BETA Insights Page

Insights Guides

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FAQs

⤷ The Reporting Dashboard Overview

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Introduction video to the BETA Reporting Dashboard is coming soon!

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⤷ Differences between Queries, Charts and View in BETA

› What is the difference?

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Queries are the building blocks of data on the platform. Once a query is created, it can be visualized into charts, and those charts can then be grouped into views.

• Queries: The base of all data, these queries once created should not be edited - unless you want to change the underlying data you are querying. eg: a query of all new members
• Charts: A way to visualize your queries individually or together by grouping them into a single chart. eg: a chart that overlaying three queries of: New members, continuing members and churned members
• Views: A view arranges multiple charts on a dashboard with a shared date range. eg: a View dedicated to all of your charts tracking the health of your members.

Queries can also be edited or duplicated (saved as new), and any edits will be automatically reflected in the linked Charts and Views.

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ATTENTION:

Do not edit a query just to change the date range.

If you only want to filter by time, first create a Chart, and a View based on that Chart. Then apply the date range in the Views section.

Once a query is created, it should only be edited if you want to change:

• the query type (e.g. from sessions to products)
• the query filters (e.g. climbing type, product category, registration type)
• the time period logic built into the query itself (e.g. “last 4 weeks from today” vs a fixed date)

If you change the query for every new date range, you lose consistency and risk “breaking” charts or shared views.

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Managing Queries

⤷ Overview: Queries in BETA

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A Query

is a set of filters and rules that pulls raw data points from your BETA database (e.g., “forms signed in June”).

In BETA, there are three main query types:

• A Standard Query
• A Compound Query
• A Custom Query

These can further be divided into query categories, depending on what we want to see:

• Climbers Query
• Sessions Query
• Products Query
• Totals Query </aside>

⤷ Query Type

Each query category is designed to match the level of insight you’re looking for in your gym’s performance. Simply choose the type of query based on the specific metrics or areas you want to measure.

› What is a Standard Query?

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No need to build queries from scratch as BETA provides a collection of pre-built standard queries. These ready-to-use queries help your team quickly access detailed insights into key performance areas.

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› What is a Custom Query?

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Create and edit fully customizable queries at any time to suit your specific needs. These flexible tools empower you to explore your data in depth - whether you're tracking performance trends, analysing member behaviour, or evaluating operational changes. Dive as deep as you need to, whenever you need to.

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› What is a Compound Query?

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⤷ Query Category

› What is a Climber Query?

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› What is a Sessions Query?

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› What is a Product Query?

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› What is a Totals Query?

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Creating a Standard Query

Screen Recording 2025-11-12 at 13.36.29.mov

⤷ Creating a Query