<aside> Selling gift cards through the POS is a simple process that ensures the card is linked to the correct recipient for seamless use.

This guide covers how to issue gift cards and assign them to the intended user during or after the purchase, ensuring accuracy and convenience for both staff and customers.

When selling a voucher/gift card in the POS, the profile that is linked to the transaction will receive the confirmation email. This allows you to control if the Gift receiver gets the confirmation email or not.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to issue a gift card/voucher without a sale, as a credit note?

Add a voucher/gift card without payment

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Selling and adding a gift card recipient an email upon purchase

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During the purchase in the POS, assign the gift card to the recipient directly.

Once assigned, the system will automatically send a confirmation email to the profile linked to the transaction with all relevant details. This method ensures the recipient is notified immediately.

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The confirmation email, allows you to search the gift card ID, via QR code or via typing in the code

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The QR code in the gift card confirmation email is linked to the specific gift card. It can be scanned at the POS when “voucher is selected” to pull up its unique ID, or you can manually search for it in Products > Vouchers using the code.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to

POS payment with a gift card/voucher

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Can I prevent gift card purchase emails from being sent to the recipient?

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Yes. Instead of linking the purchase to the recipient during checkout, you can link it to the purchaser. The email confirmation is sent to the profile linked to the transaction.

• During purchase, from the POS: Assign the transaction to the purchaser, or to nobody. In the POS check out window, assign the gift card to the recipient, the similar process to gifting a pass.
• After purchase: Locate the voucher and reassign it. This method is possible but less convenient than assigning it during the initial transaction. Transfer vouchers/gift cards </aside>

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to Transfer vouchers/gift cards

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to Modify Voucher Expiry, Custom Code

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FAQs