<aside> If you're here, your launch date is approaching! Let's take a look at what your training involves.
As part of the Onboarding Process, we will provide you and your managers with the necessary training to help you learn how to use BETA. For multi-location facilities, a training schedule will be planned during your Onboarding Process.
This will involve:
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Watch our, Introduction video!
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At a minimum, all of your staff should watch this video (managers, desk, etc)
This will equip you with the skills and knowledge to handle day-to-day operations efficiently. You’ll learn to navigate key systems, assist climbers, and ensure smooth workflows for all desk activities.
Please gather all of your desk staff to watch this video.Watch our walkthrough video to learn the dashboard & POS, and basic flows for everyday tasks.
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Live Manager Tutorial - c. 1.5 hoursDedicated to your managers.
We will go over the more detailed tasks and managerial roles and features in BETA.
If you know of very specific ways that your gyms operate, please let us know in advance so that we may gear the training towards your specific needs.
Eg. Your gym takes lots of phone bookings, that you wish to invoice, and then mark invoices as settled. Or another example, is you are highly focused towards online sales, and creating of events and slots for sale on your website. etc etc!
<aside> ⚠️ Kindly ensure that managers watch the desk training prior to their live training session, to ensure that you get the basics before your team’s training day!
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Please, to save time in your Manager tutorial, please ensure that following:
gym.sendmoregetbeta.com on those devices with the necessary account profiles and permissions. Follow along here to Change account access & permissions.