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If a form is configured to require email validation, the visitor must confirm their email address before the form is considered valid. They'll automatically receive an email with a link to complete this step.
Alternatively, your staff can manually override and validate the email directly from the visitor’s profile, useful if the visitor is onsite or experiencing issues with the automated email.
To manually expire a form or deny validation, go to the visitor's profile and click the "Expire Form" button.
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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Looking to configure your Form emails?
Customise Specific Form confirmation emails
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Why require Email Validation?
What’s the difference between the two QR codes in the BETA app?
Someone took a screenshot of their check in QR code in the app, but now is not working. Is there a timed expiry for this QR code?
Can the check in QR codes be set to static instead of dynamic?
A climber cannot generate a QR code in the BETA app, even though they have a pass. How do I fix this?
Error -- Climber has an insufficient validation status for QR code check in. How to fix?
How long is the timed expiry for the check-in or profile QR code?
A blue profile, signifies that this profile has a validated waiver, and has certificates attached to their profile. (eg belay check, lead check etc)
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Screen Recording 2025-07-21 at 12.21.39.mov
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Screen Recording 2025-07-10 at 16.45.33.mp4
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