Basic Functionality

The Sales Page offers a variety of functionalities to help manage transactions. You can filter sales by state (e.g., completed or pending), by time period, and view detailed transaction lists. This makes it easier to track specific sales, ensure proper reporting, and access any associated data.

The page also includes reporting options, allowing you to generate a summary of sales activity, which is useful for day-to-day management or for generating reports at the end of a period.

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Learn about Transaction States

In BETA, you can conveniently view your transactions categorised by different transaction states: open, succeeded, cancelled, refunded and all. This provides you with a clear and organised overview of your transaction history, allowing for you to efficiently monitor and manage transactions in your gym, according to their status.

Transactions can have the following states:

  1. Open: Open transactions are transaction that were started, but either the cart was abandoned, or the transaction was not finalised in the POS. Open transactions allows for more items to be added to the same transaction. Items are NOT issued.
  2. Due: Due transactions locks the transaction, preventing any items to be added to the transaction. Due transactions may only be modified by adding/removing payments, recalling, or refunding the entire transaction. Items are issued to the linked profile. Available on Business and above
  3. Succeeded: Transactions that have been successfully processed and completed.
  4. Cancelled: Transactions that have been intentionally terminated.
  5. Refunded: Transactions for which a full refund has been issued.
  6. All: Comprehensive view of transactions across all states.

Learn about Sales Reports

<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> For for a full breakdown of the Sales Reports you can generate in BETA

Generate Sales reports

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The transaction timeline

The Transaction Timeline provides a detailed record of key events in a specific transaction's lifecycle. Displayed in a pop-up page, it helps track each step from the initial purchase to completion.

You can view important timestamps, such as when payments are processed, products issued, and any related actions. This feature ensures a clear, chronological overview for managing transactions effectively, helping resolve disputes or review transaction history.

In the transaction timeline has these viewable fields:

  1. Created: The date when the transaction was initially created.

  2. Items Issued: The date when the items within the transaction were issued.

  3. Succeeded: The date when the transaction was successfully processed, and payment was completed.

  4. Refunded: The date when the payment for the transaction was refunded.

  5. Revoked: All Items (Entries Types/Events/Stock etc) associated to that transaction have been revoked and returned.

    Transaction timeline

    Transaction timeline

Related Guides

Sales guides

Still Lost?

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Use the 🔍 search box on the main Help Center page, skim or search through the entire list of available help articles here, or drop your question into your gym’s Support channel from the BETA team.