GoCardless can be set up in BETA for visitors purchasing a recurring pass, also known as a subscription. Subscriptions in GoCardless operate as direct debit. Direct debits are different to recurring payments.
Customers must set up their direct debit through a generated passes widget or via the BETA app. First an immediate payment is taken, and a bank mandate it set up in the meantime.
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Attention: Bank payment can take up to 5-7 days to process.
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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Troubleshooting a GoCardless subscription?
Link a GoCardless Direct Debit ID to an External Subscription
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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> When generating your Passes widget, ensure that you are generating a dedicated passes widget for your Recurring Pass Prices.
Create a pass widget for particular payment methods
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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> *Looking to create a recurring pass subscription?
Create a recurring (subscription) membership pass*
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<aside> ⚠️ The content below showcases a sandbox demo of the direct debit setup process. Typically, at the 'Please select your bank' stage, end payers will encounter a list of banks.
They'll then locate their bank from the list and proceed with the usual setup flow. For a visual representation of this process, visit this page.
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GC - Set up Direct Debit (Customer, web).mov