<aside> Staff, or Employee’s entries, memberships are best managed using a dedicated setup. This setup is also useful for free entries to ‘special’ climbers, such as athletes, sponsorship deals, and more.
This ensures reporting clarity and helps keep staff perks separate from standard products. We strongly recommend creating a specific Entry Type for staff and athlete use, this keeps things tidy and makes reporting much easier later.
<aside> ⚠️ ATTENTION: This set up is not for climbers membership/recurring subscriptions - this guide is solely intended for granting free access to your staff.
</aside>
You have two main options depending on how you’d like staff to access the facility!
</aside>
<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> For you clients’ membership, see how to:
</aside>
<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> See how to create and configure Entry Types & Pass Prices
</aside>
<aside>
Create a unique Entry Type just for staff and issue it manually to staff profiles.
Best for gyms that want to issue access on a fixed schedule (e.g., 6 months at a time), without automatic billing or subscription logic.
<aside> ⚠️ ATTENTION: If choosing this Option for staff or ‘special’ entries, BETA highly suggests that no Pass Price is attributed to the Entry Type.
</aside>
<aside> TIP: If you're using Option 1: Specific Entry Type for Staff, we recommend caution Entry Types with infinite expiry and unlimited uses, as these will stay active on the account indefinitely.
↗ See: Expire a pass
BETA suggests conducting regular audits using Advanced SORT to review and clean up active staff entries.
↗ See: Download climbers’ data with Advanced SORT
</aside>
<aside> TIP: We also suggest that you create a specific Entry Type, for each ‘special’ free entry - to keep track of each separately.
</aside>
</aside>
<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Once a Staff Entry Type is setup, see below on how to issue Entries without payment.
Manually issue an entry/pass (without a sale)
</aside>
<aside>
</aside>
<aside>
Set up a specific Recurring Pass Price (e.g., $1/month) linked to a dedicated staff Entry Type, then create a Promotion that applies only to that pass price.
This option is ideal if your staff need auto-renewing benefits, and if you do wish to use subscription billing for your staff’s purchases.
<aside> ⚠️ ATTENTION: If selecting this option, ensure that your staff is aware that this should NOT be sold at the POS
</aside>
</aside>