<aside> Staff, or your team’s entries, memberships are best managed using a dedicated setup.

This ensures reporting clarity and helps keep staff perks separate from standard products. We strongly recommend creating a specific Entry Type for staff use—this keeps things tidy and makes reporting much easier later.

<aside> ⚠️ ATTENTION: This set up is not for climbers membership/recurring subscriptions - this guide is solely intended for granting free access to your staff.

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You have two main options depending on how you’d like staff to access the facility!


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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> For you clients’ membership, see how to:

Sell/Set up a subscription

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> See how to create and configure Entry Types & Pass Prices

Passes Explainer

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FAQs

⤷ Option 01: Specific Entry Type for staff

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Create a unique Entry Type just for staff and issue it manually to staff profiles.

Best for gyms that want to issue access on a fixed schedule (e.g., 6 months at a time), without automatic billing or subscription logic.

<aside> ⚠️ ATTENTION: If choosing this Option, BETA highly suggests that no Pass Price is attributed to the Entry Type.

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<aside> <img src="/icons/arrow-northeast_blue.svg" alt="/icons/arrow-northeast_blue.svg" width="40px" /> Once a Staff Entry Type is setup, see below on how to issue Entries without payment.

Manually issue an entry/pass (without a sale)

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› See example of Staff Entry Type

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image.png

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⤷ Option 02: Discounted Staff Recurring Pass Price

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Set up a specific Recurring Pass Price (e.g., $1/month) linked to a dedicated staff Entry Type, then create a Promotion that applies only to that pass price.

This option is ideal if your staff need auto-renewing benefits, and if you do wish to use subscription billing for your staff’s purchases.

<aside> ⚠️ ATTENTION: If selecting this option, ensure that your staff is aware that this should NOT be sold at the POS

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› See example of Staff Entry Type & Recurring Pass Price